Fully Managed AWS DevOps Service
Keep your cloud fast, secure, and cost-efficient — without managing it yourself. We keep your infrastructure continuously optimized, secure, and aligned with AWS best practices.
- Continuous monitoring
- Cost optimization
- SLA-backed support
What is it?
Our fully managed DevOps offering provides continuous optimization of your AWS environment — improving security, increasing reliability, and reducing costs. Our team of AWS-certified Solution Architects, Senior DevOps Engineers, and Project Managers ensures that your cloud environment operates at peak performance.
Proactive monitoring & alerts
Bi-weekly checks & monthly improvements
Security audits & compliance support
Continuous AWS cost optimization (FinOps)
Two-tier SLA: 30-min critical, 2-hr first-line response
Quarterly Business Reviews (QBRs)
Direct Slack support with DevOps engineers
Why Choose a Managed DevOps Approach?
Who It’s For
Fully Managed AWS DevOps Service is perfect for startups that:
- Run on AWS but lack a dedicated DevOps team
- Have growing infrastructure costs and performance issues
- Need proactive maintenance and security, not reactive firefighting
- Want predictable pricing without long-term contracts
Pricing
Every plan includes proactive monitoring, security audits, and SLA-backed support. No long-term commitment. Cancel anytime.
Your Service Fee
Monthly
Base Fee
How It Works
Our Team provides a structured approach to optimizing, securing, and maintaining your cloud infrastructure. Our service ensures a deep assessment, seamless onboarding, and ongoing maintenance to keep your infrastructure aligned with your business needs.
Audit & Assessment
We start with a full audit of your AWS infrastructure to identify key issues and define priority areas.
Workshop
We organize a workshop with you to review findings, align priorities, and prepare your infrastructure for continuous optimization.
Onboarding
We implement everything needed for ongoing support — from Slack communication and Grafana dashboards to conformance packs for real-time monitoring and compliance checks.
Ongoing Maintenance
We take over daily monitoring and maintenance. Our engineers run bi-weekly reviews, share monthly recommendations, and host Quarterly Business Reviews (QBRs) to keep your infrastructure up-to-date.
50+ certifications in specialized areas of AWS
Our team holds over 50 certifications in specialized AWS areas, showcasing our depth of expertise and
commitment to staying at the forefront of cloud technology.
Frequently asked questions
It is a Fully Managed AWS DevOps Service designed to optimize cloud infrastructure, enhance security, improve reliability, and reduce costs. Our AWS-certified engineers provide ongoing monitoring, automation, and proactive support to help businesses focus on innovation instead of infrastructure management.
Our team offers expert AWS DevOps support at a fraction of the cost of hiring a full in-house team. We provide AWS-certified professionals, automated monitoring, and continuous infrastructure improvements without the overhead of managing an internal team.
Our work is built around AWS best practices, focusing on Security, Cost Optimization, Reliability, Performance Efficiency, and Operational Excellence. We continuously audit your AWS infrastructure, define priority areas for improvement, and ensure your environment stays aligned with AWS standards.
Our team provides a structured, three-phase approach:
- Audit & Infrastructure Assessment: A full audit of your AWS environment to assess security, cost, performance, reliability, and operational excellence.
- Onboarding: Setup of monitoring, alerts, and a dedicated support channel.
- Ongoing Maintenance & Optimization: Bi-weekly infrastructure checks, security audits, cost optimizations, and monthly upgrade recommendations.
After the Audit & Infrastructure Assessment, we provide a detailed roadmap with recommendations tailored to your business needs. You can choose to move forward with our Fully Managed AWS DevOps Service for continuous monitoring and improvements.
Yes! If you only need an infrastructure audit and an improvement roadmap, you can stop after the assessment phase. However, most customers continue with our service for ongoing infrastructure optimization.
We deploy Grafana-based dashboards, AWS-native monitoring tools, and conformance packs to track security, performance, and cost optimization. Alerts are shared in a dedicated Slack channel, and our engineers continuously analyze data for improvements.
CloudPilot provides a two-tiered SLA-based support system:
- Tier 1:
- 2-hour response time for first-line support.
- Fixing medium/low-priority issues within 2 weeks.
- Tier 2:
- 30-minute response time for business-critical issues.
- Fixing time depends on the issue’s complexity.
Yes, 24/7 support is available as an add-on service. We provide round-the-clock availability, with critical issues prioritized and a guaranteed 30-minute response time under our Tier 2 SLA.
Please refer to the Pricing section for details on availability and cost.
- Audit & Assessment: 2 weeks
- Onboarding & Setup: 1 week
- Ongoing Maintenance: Continuous, with bi-weekly reviews
Low Priority (Non-Critical)
No impact on availability, performance, or end-user experience. Often informational or improvement-related. Examples:
- Request to update a security group rule that doesn’t affect current traffic
- General cost optimization questions
- Review of logging or alert setup
- Documentation updates or non-urgent IaC changes
Response Time: within 2 business hours
Resolution Time Goal: within 2 calendar weeks or based on complexity and agreement.
Medium Priority (Partial Impact / Degraded Performance)
Partial outage or degraded service. A workaround may exist, and production is typically not impacted.
Examples:
- Staging environment outage
- Failing backup job (non-critical data)
- High CPU utilization alert without service crash
Response Time: within 2 business hours
Resolution Time Goal: within 2 calendar weeks ****or based on complexity and agreement.
High Priority (Critical Incident)
Complete outage, critical security issue, or risk of data loss. No viable workaround. Immediate action required.
Examples:
- Production API or site not reachable
- Database crash or corruption
- Active security breach
Response Time: within 30 min (business hours)
Resolution Time Goal: Resolution time depends on the issue, but as soon as possible.
Don't just take our word for it
Here are few of the reviews of the clients we have served
