Key Account Manager
We’re looking for a Key Account Manager to join our team and help us grow at an even greater speed! You will drive long-term success by collaborating with internal teams to deliver strategic guidance and proactively identify opportunities for account expansion.
What You’ll Do
Own and grow key customer relationships:
- You will be the main point of contact for some of our most important customers. Your goal is to build strong, long-term partnerships with startups using AWS and ensure they get the most value from Cloudvisor.
Understand customer goals and drive success
- Startups move fast, and their needs evolve quickly. You will work closely with customers to understand their business goals, challenges, and growth plans—and help them leverage AWS and Cloudvisor services to achieve them.
Identify growth opportunities
- Account management at Cloudvisor isn’t just about support. You’ll actively identify opportunities for expansion—whether through additional AWS services, cost optimization initiatives, or Cloudvisor offerings like Well-Architected Reviews.
Coordinate with internal teams
- You will collaborate closely with our Sales, Engineering, and Operations teams to ensure customers receive the best possible experience. Clear communication and coordination are key to delivering results.
Negotiate commercial agreements
- Startups at scale often require bespoke commercial arrangements. You will lead negotiations with customers on pricing, contract terms, and special agreements—balancing customer value with Cloudvisor’s commercial interests.
Act as a trusted advisor
- Our customers rely on us for guidance in navigating AWS and cloud best practices. You’ll provide strategic recommendations, answer questions, and help customers make informed decisions as they scale.
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LocationRemote
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Job TypeFull-time
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TeamCustomer Success
Qualifications
- At least 2–3 years of experience in a customer-facing role (key account management, customer success, sales, consulting, or similar). B2B experience preferred.
- Strong relationship-building and communication skills with the ability to work with founders, technical teams, and business stakeholders.
- Experience managing multiple customer accounts and long-term client relationships.
- Basic understanding of cloud computing concepts (AWS knowledge is a big plus).
- An AWS Cloud Practitioner certification or higher would be a strong advantage.
- Be a self-starter. We expect people to be curious, ask questions, and take ownership of their work.
- Show hunger to grow, as there is a clear growth pathway within the company.
What matters most are your soft skills, eagerness to learn, and drive to grow! 📈
If you don’t tick all the boxes but are highly motivated, don’t worry—we believe motivation can make up for hard skills. 😉
What We Offer
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A competitive salary from 4000 EUR gross. We’re open to discussing it based on your skills and competencies. -
An awesome international team to work with, featuring 0 (zero) micro-management.
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Exciting challenges and endless learning opportunities.
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Remote work – Cloudvisor is fully remote with flexible working hours and conditions.
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The freedom to test ideas, learn from successes (and failures), and grow alongside the company.
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Awesome perks – unlimited time off, allowances for your workspace and well-being, and more.
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A cool product to work with – AWS is the No. 1 public cloud in the world.
Why Join Us?
Cloudvisor = people
We believe your personality and soft skills are more important than just several hard competencies.
Cloudvisor = growth
We take on the challenges ahead and keep up with an ever-changing environment, becoming the best professional version of ourselves with no hidden agenda.
Cloudvisor = culture
We are partners. We believe that working together should not be limited to the actual work! We care about all of you, your background, what makes you tick, your reality, and your diversity!
Cloudvisor = startup
We live in a fast-developing world and are making our way into it. You will find a result-driven space where you can develop your best ideas.
Get to Know Us
Behind every great company is a team of passionate people. Meet our amazing crew, get a glimpse into our culture, and connect with us on social media to follow our journey.
